We understand that sometimes plans change, and you may need to cancel your order. We try to ship all orders on time, but we know you may change your mind.

Automated Fulfillment: Once we process your order, our system's automated fulfillment process may prevent us from canceling it.

Returns: If we are unable to cancel your order, you can return your unopened items within 14 days of receipt. Please note that you are responsible for the shipping cost on the return.

Refund: Once the return is complete, please allow 5-10 days for the refund to be credited back to your original payment method.

All formulas are toy-safe, designed to protect material integrity while ensuring hygiene and performance.

• Fleshy Glide uses a water-based, non-sticky blend: purified water, propanediol, and skin-safe thickeners with mild preservatives.
• Fleshy Fresh cleaner combines purified water, ethyl alcohol, and gentle surfactants like cocamidopropyl betaine to sanitize without damage—no bleach or harsh residues.
• Renewal Powder is simple: 100% natural cornstarch, non-toxic and biodegradable, to absorb moisture and prevent odors.

Yes, the Care Combo Pack is worth it. Priced at $29.95—over 60% off buying separately—you get everything needed to clean, lube, and refresh your toys effectively.

These products are made to work together, protecting your investment and enhancing your experience.

Yes, you can use these products with non-They are formulated to be safe for all body-safe materials, including silicone, rubber, TPE, and glass. They’re free from harsh ingredients that damage surfaces or degrade textures.

Whether it’s a bullet vibe, dildo, or sleeve from another brand, this trio keeps it clean, slick, and odor-free.

For best results, yes. Using all three delivers complete care. Clean with Fleshy Fresh to remove bacteria, dry and apply Renewal Powder to prevent moisture and odors, then use Glide for smooth, safe play.

Each step enhances hygiene, performance, and toy longevity.

While you can use them separately, together they create a full-cycle routine that keeps toys fresher, safer, and like-new longer.

Once your package has been shipped, your tracking number will be sent to the email you used to order. You'll be able to watch your package's progress in real time. We aim to ship very quickly, but wait up to one full business day after ordering. If you still don't see your email, please check your spam folder and then contact support for assistance.

We have warehouses on both the East and West Coast to ensure fast delivery times across the U.S. Orders placed before our daily cut-off are picked and packed the same day; orders placed after are processed the next business day.

Most packages arrive quickly:

3 business days – 72% delivered
4 business days – 85% delivered
5 business days – 98.1% delivered

Orders placed before 11:00am CST will be lovingly packed and ready to ship the same day. Orders placed after 11:00am will ship the next business day. Packages in transit will sometimes not move on weekends and public holidays.

Yes, we ship using a bubble mailer. The packaging does not display any branding or company information, only your shipping details are externally visible.

We can update your shipping address as long as your package hasn’t been processed yet—but you’ll need to be quick. Since we’ve automated 80% of our shipping workflow to speed up processing and delivery, orders move through the system fast.

Please reach out to our customer service by email. Our team will assess your specific situation and do their best to assist you. Check out our official return policy.